Please visit Hallmark.com or click here for answers to your Hallmark questions.
You can contact the Westin Kansas City at 816-474-4400 or the Sheraton Kansas City at 816-841-1000 for hotel reservations and other information. Please note, the hotels are independently operated, so Crown Center is unable to answer reservation-related questions.
Check out the Events page of our website for the latest information. Or call our Information Line at 816-274-8444.
For information on all locations at Crown Center for weddings, please contact The American Restaurant, Sheraton Kansas City or Westin Kansas City hotels.
There are several surface lots available for bus parking to the south of the Crown Center Shops, east of the 27th and Grand Blvd. intersection.
Guests are permitted to bring food and non-alcoholic drinks to the WeekEnder. (Alcoholic drinks may be purchased at the event.)
Crayola Café and Fritz’s Railroad Restaurant are great for birthday parties. LEGOLAND Discovery Center and SEA LIFE Aquarium also offer party packages.
In addition, limited space is sometimes available in the Crown Center Shops atrium or on Crown Center Square, on a first-come, first-served basis.
Go to VisitSEALIFE.com/Kansas-City for SEA LIFE information. Details about LEGOLAND Discovery Center are at LEGOLANDDiscoveryCenter.com/KansasCity. The phone number for both is 816-471-4FUN. Please note Crown Center does not own/operate the attractions, so we cannot address questions regarding ticketing, promotions, etc.
Information for potential suppliers and job applicants is available at MerlinEntertainments.biz. Please note, Crown Center does not own or operate either attraction, so we're unable to answer supplier-related questions.
The Ice Terrace offers group rates Monday through Thursday for groups of 20 or more people. Admission is $6 per person and skate rental is FREE. Reservations are required. Call 816-274-8411 for more group rate details.
Please submit your request in writing on your organization's letterhead to Crown Center Customer Service, 2450 Grand Blvd., Suite 230, Kansas City, MO, 64108. You may also fax to 816-545-6955. Please include your organization's 501(c)(3) documentation. Requests submitted through the "Contact Us" page of this website will not be processed.
Sure thing. You can request a hard copy of a brochure from the Contact Us page. (Be sure to include your mailing address.) Or you can click here to download a PDF of our brochure.
Mayor's Christmas Tree ornaments are available exclusively at Crown Center Customer Service on Level 2 of the Crown Center Shops. Call 816-274-7251 for more details.
Please contact Crown Center Customer Service at 816-274-7251 to inquire about the choir program.
You can reach our Leasing department at 816-274-4444.
If you think you may have misplaced an item at Crown Center, call Crown Center Customer Service at 816-274-7251 or Crown Center Security at 816-274-8484. Both offices hold Lost and Found items.
Wheelchairs are loaned out for a $25 deposit and no fee. Single strollers are available for a $2 rental fee, plus $25 deposit. Double strollers are available for a $4 fee, plus $50 deposit.
Wheelchairs and strollers are available on a first-come, first-served basis.